So far my experience has been fantastic. They do what they say the will. I couldn't ask for more.

I was treated with respect and made my car buying experience easy. Help me with a lender and explained all the features of the vehicle easy to under stand.

Bought my truck through Brooke Alexander at McFarland Ford in Rochester and had a great experience with her and the rest of the staff. Could not recommend McFarland enough!

The salesman Matthew was very helpful. I was in and out very quickly. And he was able to answer all of my questions.

We had our 2020 F-150 in for much needed service and Art and his team did a great jog in getting everything done for us in a timely manner. At 145K we had all fluids changed, the Synce software updated and some other electrical issue's fix. Truck is running great. Thank you!!!

The whole McFarland team is friendly, efficient and accommodating. Pretty much always easy to deal with.

Nice job and we were very happy for the quick service with our new explorer.

Always pleasant and helpful, very helpful, have been going there since 1916. Will continue to use them

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Truck is great but the battery keeps dying. I bought an extended warranty I'm guessing that's not covered though.

Great experience and knowledge of products. Took time to look at lots of options and possibilities.

Excellent service, both Richard and Jason were outstanding in their approach of troubleshooting and resolving an intermitting no start issue.

Had a great sales rep (Tyler Stanley). He was very easy to work with and was eager to explain and demonstrate the functions on the BRONCO SPORT. He also was NOT a pressure type sales person which I have had in the past. I would recommend Tyler to my friends if they were looking for a ford.

Great service advisor. Service was performed as promised in a timely manner. Also stopped by for a new key battery which was promptly replaced for only $ 6.38!

Exact truck I wanted, my salesperson Johnathon was very thorough. The sales manager and General Manager were both great to work with, highly recommend McFarland Ford.

Excellent service Respectful, no pressure, no games, good product, efficient, trustworthy. Great service all around.

Such a great difference with new management The new people and customer service Stellar Finally

Bought a 2024 F250 last week Finance mgr went above and beyond Really worked with me to get my trade priced fairly Very pleased with the deal they worked out!!

Overall service was good. Done ahead of shedule. Price as quoted. They didn't diagnose oil leak source, but I was told and I believe billed for oil dye additive. I now have to find a time to take it back.

They were awesome start to finish. Very accommodating and even delivered the vehicle to my home. Couldn’t be happier with my truck purchase from them.

I had a Great experience very friendly, customer oriented, professional I would shop here again

I found the truck I was looking for through Cargurus. I contacted the dealership and I knew exactly what I wanted. There were no hidden fees. I drove from out of state and signed the paperwork in person. Drove my new vehicle 6.5hrs home without a problem. They follow up after purchase to ensure everything is going as it should.

Best ford dealership in New England. Best prices, best service. No other dealership compares to this one.

Staff was friendly, quick and efficient. This is why I have my vehicle serviced there

I went in without an appointment I travel for work and they fit me also inspection is not do till January but I got that done extremely pleased with everybody awesome service thank you